GETTING YOUR PRESCRIPTION
HOW TO ORDER SINGLE VISION GLASSES
HOW TO ORDER BIFOCALS
HOW TO ORDER VARIFOCALS

GETTING YOUR PRESCRIPTION.

Before you order, you need to have a copy of your prescription. You may already have a copy from a previous test, and providing it is less than 2 years old, or less than 1 year old if you are over 70 years of age, you may use that one to order your glasses from us. These guide lines are laid down by our professional bodies and recommended by joint committees of the Association of British Dispensing Opticians, the Association of Optometrists and the Federation of Ophthalmic and Dispensing Opticians. Alternatively, you could go to your local Optician and have your eyes tested. Following the eye test, your optician is obliged by law to give you a copy of your prescription, and you should not feel under pressure to purchase glasses from that same shop. We also recommend that you also ask your optician to include your pupillary distance measurement or sometimes also called PD in your prescription. See the FAQ on pupillary distance measurement

Reading your prescription :

Example of bifocal prescription:



If you can read your prescription (NHS example above) then you are ready to browse our product categories, entering all the prescription details once your frames has been selected. It is important that you enter onto our online order form ALL details written on the prescription. There may also be a value for your PD or pupillary distance. Anything written on the prescription should be entered into our online order form, put on the mailing document or related to our operators over the phone.

Example of Reading prescription:



If you have any difficulty or cannot read your prescription we can help you ! Please call our hotline number at 0121 554 4080 and you can talk through the prescription details with our very dedicated team of Optical assistants or if you wish even talk to a qualified Optician. If you wish you can even Fax the prescription to us with the Fax Order form. If you wish you can even post these to us at Eurospex Direct 332 Soho Road Handsworth Birmingham B21 9NA.

Ordering online :

Click the type of glasses you would like from the selection on the left. Once you have chosen a frame , you simply key in the details of your prescription online, and select your lens. The website securely accepts most types of credit cards.

Ordering over the telephone :

Once you have chosen your frame you may call our customer service team on the hotline number 0121 554 4080 we can take your order over the phone We can talk through different lens options and advice you further.

Ordering by Fax :

You can download a Fax Order Form here Please fill in the order form with the details of frame you require and either post it back to us or Fax it to us on 0121 554 4080. Prescriptions, or a copy of your prescription should be sent/Faxed in with your order, and will be kept on file (unless you otherwise specify) so that should you choose to re-order, we will already have your details to hand. The mail order / Fax option is the best for those not confident with their prescription details, or for those who cannot easily understand what their Optician has written.

HOW TO ORDER SINGLE VISION GLASSES.

Single vision lenses are our standard lenses and are required by most of our customers. They are made to your prescription either for Distance Vision or for Reading Vision. This is a normal type of lens in general use unless you have been specifically been advised to get Bifocals or Varifocals or any other type of lens. If in doubt please phone our hotline number at 0121 554 4080 to speak to one of our Opticians for further advice. Single vision lenses are included in the price you see marked. Yes you can really get a complete pair of prescription spectacles for just £ 15 !

Ordering online :

Click the type of frames you like to choose from the selection on the left. Once you have chosen a frame , you simply key in the details of the prescription online, and select your lens. The website securely accepts most type of cards. Ordering over the telephone :

Once you have chosen the frame from the website you can phone our friendly customer service team on the hotline number 0121 554 4080 who will take your order over the phone. They will talk you through different types of lens options and ask for your prescription details and advice you further.

Ordering by Fax :

You can download our Order form from here and fill in the details of the frame you have chosen and either post it to us or Fax it to us at 0121 554 4080. The original prescription or a copy of it should be sent or faxed with the order and will be kept on file (unless you otherwise specify) so that should you wish to re-order, we will already have your details to hand. The mail order/ Fax option is the best for those not so confident with the prescription details and for those who cannot easily understand what the Optician has written.

HOW TO ORDER BIFOCAL GLASSES.

Bifocal lenses can be ordered at an extra charge of £ 30 and are for customers who are generally over 40 years of age and require lenses of 2 different powers. As a standard we use D28 bifocal lenses. These are the most popular types of bifocals generally worn. These are 28mm wide “D” shaped segment that are positioned vertically 3mm below the centre of the lens and horizontally are centred on your pupillary distance. If you would like them to be positioned further up or down (higher or lower) then please state on the order. We can also make up D35 bifocals which at 35mm are slightly wider. We will contact you after you place your order to discuss which option is best for you. Just go through the normal order process, and choose bifocal lenses as an optional extra on the “Personalise your glasses” page.

HOW TO ORDER VARIFOCALS.

Varifocal lenses can be ordered at an extra charge of £ 60 and are for customers who are generally over 40 years of age and require spectacles for Distance and reading and intermediate distances. A varifocal lens will cater for all these corrections. If you have any questions please feel free to phone the hotline number at 0121 554 4080 and you can ask to speak to an Optician to answer any of your questions. In order to make your varifocal glasses, we have to be able to position the lens centre exactly at your pupil centres. When you order varifocal lenses, we will first send you an empty frame, we then require you to return the frame back to us, together with a photo of the frame on your face. We can then complete your order with the lenses correctly positioned for your eyes.

The photo must be taken with you looking straight ahead, and looking into the distance. The person taking the photo should be at least 3 to 4 feet away from you, further if possible. You must adopt a normal head posture ie do not tilt your head forward or backwards or tilt or turn your head to the right or left. Try to “zoom” in on the face and make sure that your eyes can be seen clearly in the photo. We will send further guidance when you order Varifocal Spectacles.

To order varifocal spectacles simply choose the frame from the selection on the left and go through the normal order process and choose Varifocal lenses as an optional extra on “Personalise your glasses” page.